Are you using different solutions to manage the same records?
Typically ECM companies only offer electronic content management services, while record centers provide offsite storage for your physical files and boxes. This doubles your data entry and increases the chances of mistakes. It also multiplies your operations and leads to efficiency issues in records management.
With DocuData’s online solution, ActiveWeb, there is no need to bridge gaps between software. ActiveWeb is the web portal for DocuData’s Record Center Software, which is used by commercial record centers worldwide. ActiveWeb creates a direct link to all your documents, 24/7, in real time, wherever you are.
ActiveWeb has tangible benefits: it helps you manage active and archived records with a secure and simple web interface. It can also track and manage all your information assets (images, back-up tapes, electronic documents). In addition, you can order documents and request services (recycle bin rotations, purchase boxes, etc.) from your record center. Using ActiveWeb leads to increased productivity and efficiency. It provides an automated and standardized access to manage ALL your records.
What does DocuData Software provide?
We bring experience, accuracy and speed to record center customers. ActiveWeb is a proven solution, used daily by over 10,000 customers worldwide. ActiveWeb has been perfected in the past decade to include a variety of services and features.
ActiveWeb gives end users complete control over all their records. They can:
- Track and manage file and box inventory onsite and offsite
- Order records, services and supplies from the record center
- Request a records transfer to the record center
- Track orders from the record center and view imaged delivery slips
- Create reports using advanced search filters
- Print labels for files, boxes and locations
- Customize your user interface
- Associate images and electronic documents to a physical file
- Track and manage box contents at the file level
ActiveWeb supports all transactions between you and the record center. This means you never need to send a fax, an email or call to request services or products. It also provides a detailed historical log of all touches performed on each item.
With ActiveWeb, end users have full control of their inventory. You can import or enter new information yourself; making it easier for you to manage your information assets.
What our customers have to say about ActiveWeb
We have done almost 200 trainings on ActiveWeb for various state offices. The state has approximately 150 different agencies that have offices all around the state. We serve every location and they all use ActiveWeb to index, search, order and destroy records. ActiveWeb is what made the difference and allowed the state to organize their records for the first time in twenty or thirty years. – Marvin Parker, DocuSafe, NJ.
Clifford Besner is a Director of DocuData Software. Contact him at firstname.lastname@example.org or toll free at 1-866-789-2789 ext 245.