Are you using different solutions to manage the same records? Typically ECM companies only offer electronic content management services, while record centers provide offsite storage for your physical files and boxes. This doubles your data entry and increases the chances of mistakes. It also multiplies your operations and leads to efficiency issues in records management. […]
DocuData recognizes that starting or running a commercial record center can be a daunting task. We believe that learning about the best practices in the Records and Information Management Service (RIMS) industry is a good start.
Whether it is your first time, or if you are a seasoned manager, our full product training includes:
– how to manage and operate a records storage company using EDC RC Software;
– how to customize billing options to fit customer needs and
– how to increase profits with additional services (imaging, vaulting, shredding, ActiveWeb™ and ActiveFile Software).
Training length and methods are adjusted to fit your needs.
Most people prefer online training set to their pace and schedule. Participants are sent educational materials and videos prior to the training sessions. Moreover, detailed Standard Operating Procedures (SOP) are available for consultation. This means participants spend their valuable time clarifying, customizing, and implementing what they have learned.
DocuData offers a 5-day hands-on training for start-ups in our training lab in Montreal. This live environment will help you gain first-hand knowledge. The program includes a tour of Docu-Depot’s successful record center. You get to interact with supervisors, managers and owners, as well as review common administrative and operational issues. This is also a great opportunity to discuss sales and marketing strategies to boost your revenues.
Moreover, DocuData provides online user training for your ActiveWeb™ customers. The session lasts a few hours. Time may vary, based on the number of users and questions. Training can be done on-site for an additional fee. An unlimited number of attendees can take part in our online training sessions.